What is the purpose of a "quality assurance program" in HCQM?

The purpose of a "quality assurance program" in Health Care Quality Management (HCQM) is to implement a systematic process that continuously monitors and improves the quality of healthcare services. This involves evaluating various aspects of healthcare delivery, including patient outcomes, compliance with standards, and overall service efficiency.

Quality assurance programs are designed to identify areas of improvement, establish best practices, and ensure that healthcare organizations meet regulatory requirements and high standards of care. By emphasizing ongoing assessment and enhancement of healthcare processes, these programs help promote patient safety, increase patient satisfaction, and contribute to better clinical outcomes.

The focus on systematic monitoring distinguishes quality assurance from other options, ensuring that healthcare organizations are proactive in addressing quality issues rather than reactive.